Frequently Asked Questions

. How to put your knee high stockings/pantyhose on?

  1. Turn your socks or stocking inside out, except for the foot portion
  2. Take the stocking, folded over itself, with both hands then slip your foot inside leading up the heel.
  3. Pull the stocking gradually back up the leg towards the knee or thigh ensuring to smooth out any wrinkles with the palms of your hands or with the use of gloves (optional)
  4. Follow the same procedure for the other leg
  5. Please follow the same procedure above for application of a pantyhose stocking 
  6. Once you have pulled both leg parts up to just below the knee, turn the remaining stocking parts back and ease them gradually up towards the crotch assuring to smooth out any further wrinkles
  7. Only now should you pull up the body part of the pantyhose up towards the waist. Please make sure you are not overstretching the leg length of the pantyhose at this point.

. How fast will my order be delivered?

All Jinni MD products are located in our Adelaide warehouse and will be sent same day if the order is placed before 2:30PM (ACT).

By selecting “Star track Express” on the checkout page, you should see delivery to your door between 1-2 working days depending on your location.

. Why are Jinni MD stockings cheaper than other known brands?

When you are buying Jinni MD products, you are buying Australian and direct from a distributor.

Many other brands on the market are from the USA or the UK. These brands have distributors located here in Australia, hence acting as the ‘middle guys’ who add margin to all products imported into the country.

. Are your stockings slipping down?

Compression stockings are quite firm, hence they will work their way down the leg whilst moving around during the day. You might find yourself pulling them back up quite frequently. The most common queries we get is that the stocking must be too big because they keep slipping down or on the other hand too small.

The point is that the stockings will keep slipping down on everyone due to the tension in the stocking and the shape of the leg. For example the thigh and calf is usually wider than the ankle.

. Power a US Bosch Nexxt Appliance in Australia.

What do you need to convert a US Bosch Nexxt. to run from Australian 240V power.

Bosch Dryer 500 series 1400W 12A
Bosch Washer 300 series 1350W 15A
See appliance specifications.

For safety reasons, we recommend each appliance is run from a separate PAC STXP-3000.

A single ST-5000 step down converter would probably cope with powering both, but is the maximum you can use in a domestic power situation.

However if both Dryer and Washer are running together the single cable from the converter to domestic plug socket will get very hot and you run the risk of blowing your converter and house wiring fuses. The solution is simple, run the dyer and washer from separate voltage converters. If possible plug each converter into a separate plug socket. Appliances like these require a power surge at start up to heat up to operating temperature. Hence the requirement to use the STXP-3000 for the Dryer - continuous 1400W / surge2800W and a separate STXP-3000 for the Washer - continuous 1350W / surge 2700W.

The Bosch manufacturer specifications are quite detailed.

The units are highly efficient, but you must take care.
A high switch load with a 2:1 voltage conversion ratio will apply.
Most domestic wiring systems are built to a maximum current per line of 15 Amps. This means you will trigger fuses on a domestic system if both Dryer and Washer are running from a single converter on a single plug socket. (Unless you have a 30Amp plug and wiring systems not seen in most homes).

A less viable option is to purchase a much more costly and bulkier Isolated Converter like our STIS range of over 3000W plus Isolated Converters. To get full value from this investment you would need to be running industrial/commercial applications with 30Amp rated power lines and switch gear.

. Does a Transformer Frequency 50Hz or 60Hz make a difference?

Australian designed Transformers rated for 50Hz, have been operating on a 60Hz supply for the past decade.  PAC™ transformers are 50 Hz which run very effectively on 60 Hz mains supply. The effect of frequency is the generation of a particular EMF of a transformer. A given flux density will increase with frequency. By operating at higher frequencies, transformers can be made physically more compact and cheaper, because a given core is able to transfer more power without reaching saturation. Therefore, smaller thickness laminations for autotransformers or fewer turns for toroidal transformers are needed to achieve the same impedance. Conversely, the lower the operating frequency the more flux lines that are generated. Operating a transformer at 50Hz generates 20% more flux lines than at 60Hz, but it will run considerably cooler. The trade-off is that the 50 Hz auto transformer require more and thicker laminations to carry the extra flux lines to reach the required current impedance. The 50 Hz Toroidal transformers require more windings making it 10% heavier and larger than the more compact 60 Hz transformers.

Therefore, because of the greater size and material, a transformer designed to run at 50Hz will simply run cooler at 60Hz. However, the more compact and slighter 60 Hz transformer will not work as well on a 50Hz mains power.  It will easily overheat and not run efficiently.The PAC™ Step-Down transformers, set to convert 240V 50 Hz AC mains supply to very successfully operate appliances built for 60 Hz 120V AC supply frequency. Similarly, PAC™ Step Up transformers are extensively used to safely run modern  50 Hz Australian appliances on American 60 Hz power grids. 

Many thousands of PAC transformers are used in commercial and consumer applications for over a decade. PAC™ is the trusted supplier to discerning users including The American Embassy for Consulate and Defence applications. Always check with manufacturers recommendations before making a selection, or contact customer helpline support at www.powerandcompressions.com.au .

. Are frequency converters 50Hz to 60Hz available?

Yes, purpose-built electronic or electromechanical devices that convert AC current of one frequency to AC current of another frequency are available. These power converter inverters can also change the voltage, but if it does, that is incidental to its principal purpose.

Traditionally, these devices were electromechanical motor-generator set. With the development of solid-state electronics, frequency converter inverters are built to operate as electronic frequency changers. These switch mode power inverter devices usually consist of a rectifier stage (producing direct current) which is then inverted to produce AC of the desired frequency.

If voltage conversion is desired, a transformer will usually be included in either the ac input or output circuitry. This transformer may also provide isolation between the input and output AC circuits. A battery may also be added to the DC circuitry to improve the converter's ride-through during brief outages in the input power. 

For the past 15 years, modern 50 Hz transformer materials technology has improved and have become a far more practical and significantly less expensive alternative. As a result for most applications, the 50 Hz to 60 Hz frequency converter has become redundant for most appliances. A 50 Hz transformer will comfortably run on 60 Hz mains supply, with the added advantage of running a much cooler operation. The disadvantage is the 50 Hz transformer is at least 10% heavier and bulkier than the 60 Hz transformer. The 50 Hz transformer, due to their additional material design and bulk is capable of generating 20% more flux lines required to operate on a 60Hz AC supply.

The compact and slighter 60 Hz transformers will not work as well on 50Hz mains power.  They readily overheat and not run efficiently, risking damage to the appliance. The PAC Step-Down transformers, set to convert 240V 50 Hz AC mains supply to very successfully operate appliances built for 60 Hz 120V AC supply frequency. Similarly, PAC Step Up transformers are extensively used to safely run modern  50 Hz Australian appliances on American 60 Hz power grids. 

Many thousands of PAC transformers are used in commercial and consumer applications for over a decade. PAC™ is the trusted supplier to discerning users including The American Embassy for Consulate and Defence applications. Always check with manufacturers recommendations before making a selection, or contact customer helpline support at www.powerandcompressions.com.au.

. How do I know whether my new PAC inverter is not overheating if the fan is not running?

An old inverter may have a very noisy fan that runs almost all the time. Modern inverters such as the PAC inverter use smart thermatic temperature controlled technology and operate relatively quietly.  
 
PAC fans are set to activate between 50 deg C to 55 deg C or when the load exceeds 80%, These fans are made with high-quality bearings and a smart variable speed adjusting mechanism, so at low speed, they are hard to hear. 
 
If you look through the fan guard aperture you will see the fan rotate at a low speed once the internal control board reaches 50 deg C. As the temperature climbs the fan speed will increase. If the inverter is working efficiently, the fan speed will optimise and only increase if a bigger load is applied.
 
For moderate to normal load inverter running, the HD Heat sinks are designed to remove the heat from around the control boards quickly, so a low-speed fan will disperse the heat build-up.
 
The advantage of the new inverter technology set up is the lower standby current draw and lower running current draw, which in turn gives you improved operating efficiency.
 
If you are operating in a very high ambient temperature, we can reset the inverter fan, bypassing the smart controller so the fan always runs at maximum, or an option to operate at 25% loading, regardless of temperature. This will replicate the function of an older model inverter fan system. 
For service adjustments - Go to Live chat support or email us at: info@powerandcompressions.com.au